Frequently Asked Questions

Typing speeds generally fall into these categories:

• Beginner: Less than 30 WPM
• Intermediate: 30-50 WPM
• Average: 50-70 WPM
• Professional: 70-90 WPM
• Expert: Over 90 WPM

The average typing speed for most people is around 40-60 WPM. Professional typists typically achieve 70-90 WPM. Keep in mind that accuracy is just as important as speed, so focus on maintaining high accuracy while improving your speed.

Here are some tips to improve your typing speed:

1. Practice regularly: Consistency is key. Even 15 minutes of daily practice can lead to significant improvements.
2. Learn proper finger positioning: Use the home row keys (A, S, D, F for the left hand and J, K, L, ; for the right hand) as your anchor points.
3. Don't look at the keyboard: Try to type without looking at your keys to develop muscle memory.
4. Focus on accuracy first: Speed will come naturally as you build accuracy.
5. Use Typly's practice exercises: Our targeted exercises like "Speed Building Basics" and "Home Row Mastery" are designed to improve specific aspects of typing.
6. Take on challenges: Complete daily challenges to push your limits and track your progress.
7. Analyze your mistakes: Pay attention to your most common errors and focus on improving those specific areas.

To change your profile settings:

1. Sign in to your Typly account
2. Click on your profile picture in the top-right corner
3. Select "Settings" from the dropdown menu
4. Here you can update your profile information, change your password, adjust notification preferences, and customize your account settings
5. Click "Save Changes" when you're done

To delete your Typly account:

1. Sign in to your Typly account
2. Click on your profile picture in the top-right corner
3. Select "Settings" from the dropdown menu
4. Scroll down to the bottom of the page and click on "Delete Account"
5. Follow the confirmation steps to permanently delete your account

Note: Account deletion is permanent and cannot be undone. All your data, including typing history, achievements, and statistics will be lost.

Typly offers several types of typing tests:

• Standard Text: English paragraphs with common words and phrases
• Programming: Code snippets in various programming languages
• Numbers: Numeric sequences to practice typing numbers
• Symbols: Special characters and symbols practice
• Custom Text: Upload or paste your own text to practice typing content that's relevant to your work or interests (Pro plan)

Each test type can be taken with different durations: 15 seconds, 30 seconds, 60 seconds, 2 minutes, or 5 minutes.

Typly offers various practice exercises designed to target specific aspects of typing:

• Speed Building Basics: Focus on typing common words and phrases to build muscle memory
• Home Row Mastery: Practice with the home row keys (A, S, D, F, J, K, L, ;)
• Number & Symbol Practice: Improve typing special characters and numbers
• Accuracy Improvement: Slow-paced exercises focusing on precision
• Code Typing Practice: Practice typing code snippets in various programming languages
• Advanced Punctuation: Master typing punctuation marks with complex text passages

Each exercise is designed for different skill levels (Beginner, Intermediate, Advanced) and focuses on specific typing skills.

Yes, with a Pro or Teams subscription, you can use the Custom Text feature to practice typing with your own content:

1. Navigate to the "Custom Text" tab in the typing test section
2. Paste or type your own text in the provided text area
3. Adjust test settings like duration, difficulty, and case sensitivity
4. Click "Start Typing" to begin your test

You can also save your custom texts for future use, and Typly provides a library of templates for common text types like emails, code snippets, and articles.

Achievements in Typly are milestones that recognize your typing skills and progress:

• Each achievement has specific requirements to unlock, like reaching a certain WPM or maintaining high accuracy
• Many achievements have multiple tiers or levels that you can progress through
• When you unlock an achievement, you earn XP (experience points)
• XP contributes to your overall Typly level and tier (Bronze, Silver, Gold, Diamond)
• You can view your achievements in the "Achievements" tab of your dashboard
• The achievements page shows your unlocked achievements, progress towards locked ones, and achievements that other community members have earned

Achievements are categorized by type: Speed, Accuracy, Consistency, and Special challenges.

The Typly level system works based on experience points (XP):

• You earn XP by completing typing tests, challenges, and unlocking achievements
• As you accumulate XP, you progress through Typly levels
• Each level requires more XP than the previous one
• Your profile displays your current level and progress towards the next level
• Levels are grouped into tiers:
  • Bronze: 0-500 XP
  • Silver: 501-1500 XP
  • Gold: 1501-3000 XP
  • Diamond: 3001+ XP

Your level is displayed on leaderboards and in challenges, allowing you to compare your progress with other users.

Typly offers several ways to track your typing progress:

1. Dashboard: Your dashboard shows key metrics like average WPM, accuracy rate, tests completed, and practice time
2. Performance Charts: Visual graphs display your typing speed history over time (day, week, month, year)
3. Error Analysis: See your most common typing mistakes and track improvement
4. Recent Activity: Review your latest typing tests with detailed results
5. Achievements: Monitor your progress through achievements and XP
6. Statistics: Pro users get access to advanced statistics including daily averages, peak performance times, and consistency metrics

All your typing data is automatically saved when you're logged in, allowing you to track long-term progress.

Typly offers three subscription plans:

• Free: Basic features for casual typists, including standard typing tests, basic analytics, and public leaderboard access
• Pro ($9/month): Everything in Free plus advanced analytics, custom text practice, detailed error analysis, progress tracking, and an ad-free experience
• Teams ($19/month): All Pro features plus team management, team leaderboards, progress reports, custom challenges, and API access

Annual billing is available with a 20% discount. For detailed plan comparison, visit our Pricing page.

Yes, you can cancel your subscription at any time. If you cancel, you'll be able to use your plan until the end of your current billing period. We don't offer refunds for partial subscription periods.

To cancel your subscription:

1. Sign in to your Typly account
2. Click on your profile picture in the top-right corner
3. Select "Subscription" from the dropdown menu
4. Click on "Cancel Subscription"
5. Follow the prompts to confirm cancellation

After cancellation, your account will revert to the Free plan at the end of your current billing period.

We accept the following payment methods:

• Credit cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Apple Pay
• Google Pay

For Team plans, we also offer invoice payment options. Please contact our sales team for more information.

Yes, we offer a 14-day free trial for both Pro and Teams plans. No credit card is required to start your trial. You can upgrade at any time during or after your trial period.

To start your free trial:

1. Sign up for a Typly account or log in if you already have one
2. Click on "Upgrade" or visit our Pricing page
3. Select the plan you want to try (Pro or Teams)
4. Click "Start Free Trial"

You'll receive an email notification before your trial ends. If you don't upgrade to a paid plan, your account will automatically revert to the Free plan when the trial period ends.

Typly works on all modern browsers. We officially support:

• Google Chrome (latest 2 versions)
• Mozilla Firefox (latest 2 versions)
• Apple Safari (latest 2 versions)
• Microsoft Edge (Chromium-based, latest 2 versions)
• Opera (latest 2 versions)

For the best experience, we recommend using an up-to-date version of Google Chrome or Mozilla Firefox.

Yes, Typly works on mobile devices, but the experience is optimized for physical keyboards. On smartphones and tablets:

• You can access all Typly features through the mobile-responsive website
• The interface adjusts to smaller screens
• Virtual keyboards can be used, but typing tests will be more challenging
• For the best experience on mobile, we recommend connecting a physical keyboard

We also offer native mobile apps for iOS and Android that provide a more optimized experience for mobile users.

If you're experiencing technical issues with Typly, try these troubleshooting steps:

1. Refresh the page: Many issues can be resolved with a simple page refresh
2. Clear your browser cache: Temporary files can sometimes cause unexpected behavior
3. Try a different browser: This can help determine if the issue is browser-specific
4. Check your internet connection: A stable connection is required for Typly to function properly
5. Disable browser extensions: Some extensions may interfere with Typly's functionality

If the problem persists, please contact our support team with details about the issue, including:

• The specific problem you're experiencing
• Your browser and operating system
• Steps to reproduce the issue
• Screenshots or error messages if applicable

You can reach our support team through the "Contact Support" option in your account menu or by emailing [email protected].

Yes, Typly offers an API for developers with Teams plan subscriptions. Our API allows you to:

• Create and manage typing tests programmatically
• Access user typing data and statistics
• Integrate Typly features into your own applications
• Build custom leaderboards and analytics dashboards

The API is RESTful and returns data in JSON format. Comprehensive documentation, including endpoints, request parameters, response formats, and authentication methods, is available in our Developer Hub.

To get started with the API, you'll need to generate an API key in your Teams account settings.